They were quite busy when I arrived, so waited longer than usual for general maintenance on my Highlander. Also, even though my vehicle was less than a year old, I was charged for the oil change.. Hope that will be resolved.

We were under time crunch when we drove to Bemidji to make this purchase. The buying process went very smoothly. We have had much worse buying experiences at other dealerships.

Very easy to deal with, found a car for me quickly. Gave me a good trade n price.

We were told when we purchased our vehicle that we had a three month or 3000 mile warranty. We told our salesman Corey right away that the seat was making noise when we pushed it to go back. We made an appointment right away to have the service center fix it. They looked at it and then told us that it was not covered. We are very unhappy about this. The integrity and word of this car dealership is questionable then when you don’t keep your word.

Thankyou so much for helping me with the oil consumption problem on my 2009 camry. I know you went above and beyond for me. Then to Chad, Justin and Jordan! I I had a little hiccup when I picked up the car. I had a dead battery which caused me a little anxiety but I replaced it when I got home (Per Jordan's advice). love the car and I hope I can keep the newer engine running well! Thanks again! Guy Lee 218-269-9208

The service time was as exactly the time it was scheduled to take on the car. Thanks

Good job other than when calling and actually getting someone to pick up the phone in that area (service, parts, etc) hardly happened on 5+ attempts. Also, getting someone to call you back within a reasonable amount of time is also lacking. Several times I was transferred to main office (Bloomington, MN) which was no help. First time customer with Lake Country.

My recall remedies were completely sooner than expected

Very satisfied with my purchase of my used 2020 GMC. Travon was very friendly and easy to get along with. If he didn't know the answer to a question, he'd make the effort to find the answer. I had two items that i needed to be addressed and they took care of them properly. Everything went smoothly and have no complaints about the sale. Look forward to buying in the future.

Really appreciated Rande keeping me informed on the progress of my truck coming in. The process of paperwork and everything around it was nice and quick.

Great workers, always return when I need something done with car. Thank you you much

Staff was very helpful. I love that they offer either loaner vehicles or a shuttle rides while my vehicle is being serviced.

I called late afternoon for an emergency appointment while on vacation at our cabin with one car, my husband and 3 dogs. Originally they believed they couldn't work on it immediately and I asked about a loaner car. They were able to give me one. The next day they called after running diagnostics and said they had fixed my car and the warranty would pay all but a smaller copay. I love this dealer and their staff.

Friendly, timely service. Thank you

Thanks for your rapid service; will be back with my spouse's car next week!