I took my Tundra in for 10K service and was having trouble with very loud brake squealing. All covered under my Toyota Care Agreement that I purchased with the vehicle. The service was completed and after being told they checked the brakes, that everything looked OK and that the noise is just something that comes with these "steel brakes". After doing just a little research on my own I found a Toyota Service Bulletin that specifically addresses this problem and how to fix it. (T-SB-0022-25, "Front Brake Squeal Noise". which gives Service Departments specific direction on parts needed and how to fix it and also states it is covered under original warranty. It is clear that this service dept. does not do their homework. I have scheduled an appointment with the service dept. where I purchased the vehicle and they assured me they would take care of it. In all fairness, I was treated with great courtesy and communication by the service writer, but the substance of actual service was very poor. In addition, I called and left a message and never got a call back. I am going to have difficulty trusting this service dept. in the future.

Great experience from beginning to end. I will definitely come back here to purchase another vehicle. I would recommend these fine folks to anyone looking for a new or used Toyota.

Great experience Trayvon was wonderful to work with. I received the discounts and trade in value I expected.

This is my 2nd new. Vehicle purchase from this dealership and I have felt that I have always been treated great . I also trust their service and employees it has been 14 years.

Chad was incredibly responsive and made the entire process quick and easy. He worked with me every step of the way, communicated clearly, and handled everything with professionalism. I truly appreciated his excellent service and would highly recommend working with him!

Nope was very forthright with pricing and followed up throughout the process. Thanks so much Kole.

I have been happy with service I’ve received. They are friendly. Work is done in a timely fashion. Salesman was informative, friendly, knowledgeable. No complaints.

Quick to make a sale. Not much for a customer service connection. A quick call a week later to say “hi” are you happy with the 50,000$ purchase?

Great service; sales mgr helped with billing. Much appreciated. When finished I had to hunt for my vehicle in the parking lot. Would have been much better to have it waiting at the service entrance door since I was on site & waiting for it to be finished.

They got me in on time, did the job quickly, and did the work well. Great job.

multi point inspection is good

Personable and helpful staff inside and service. Explain and review car information and difference between years.

Everything went smoothly. We didn’t finance or have a trade in. Cory explained all the buttons and dials and set up my phone to the car. I can’t think of any complaints. He was courteous and informative.

Liked everything. Great service rep whose estimate was right on.

It took no time at all. Inspection worksheet reviewed with me.