We had a very good experience with Lake Country Toyota. Beginning with meeting Cory Wellman on the sales staff. Cory, let us test drive a 2026 grand highlander max, after the test drive, we were sold on the grand highlander max. After a short waiting period of six weeks our new grand highlander max arrived at Lake Country Toyota. That is when we met the financing staff which got us a great finance rate. The entire new auto purchase process was definitely a five-star experience.

2 visits in July, 2 weeks apart and 5 hours of my life and more importantly over $1000 in parts/labor. Car still shakes and no car wash either time when I very politely asked for one on each visit. We bought new from you in 2023. How does a service dealership not address a request by a customer on 2 separate occasions while looking me straight in the eye and saying yes. How does a dealership not take the car for a basic test drive to assess the shaking but rotates the tires only to make it shake worse. Needless to Say we took to another dealership and put new tires on. Something Toyota service should’ve fixed on the first visit when specifically asked to check shaking! Make it make sense! Disappointed in MN Also, our name is spelled wrong on the invoicing after I told them how to properly spell it!

Seemed to have enough staff. Meadow was eager to learn. I know she is new but did ok. Asked for help when she needed it.

Cally Kempenich is outstanding. She listened, found what I wanted and took time to explain everything about the process and my new 4 Runner. As usual, the enter team was also Great.

Pleasant and efficient, top notch.

Only dealt directly with Travon and he was excellent! I would highly recommend going to him for anyone looking for a car. Did not meet with or speak directly to the finance person but found it very curious that he (the finance person) didn’t know about or initially offer 5.99% financing Toyota was offering. Fortunately, I was aware of it and had Travon talk to the finance person about it so I was able to secure that rate.

I found a car through Cars.com and they made the deal work. We had great communication and they were awesome. Dan the sales manager made it happen and we drove 4 hours each way to get our Highlander.

Excellent Excellent service! They listen and then explain everthing! 11

I brought it in for an oil change and they fixed my fog light for me. I appreciate the care given to my vehicle and my safety by them!

Waited 2 hours for a check engine light. Finally went to the lot and saw my car sitting there so asked if my car was ready. Told the technician was just finishing his paperwork. Finally got my car after about 10 more minutes. No one talked to me about what the issue was or options as far as fixing it or leaving it. Very disappointed in the service. It shouldn't take 2 hours to do a diagnostic check that Riley's can do in 5 minutes.

Every time I have visited this dealership, the technicians have been knowledgeable and friendly, and the service has been prompt and completed as requested.

I just purchased a new 2026 RAV4 with the help of Travon Pederson, who was outstanding to work with. With his help I was able to get exactly what I wanted and he kept me well informed throughout the process. He was professional yet friendly, efficient yet flexible, knowledgeable and honest. He clearly introduced me to everything I needed to know about the car before I left. I couldn’t be happier with the car and the entire experience!

Good people to work with it was a pleasant experience, metal was great to work with!

Great service center and the employees are very professional and helpful. Made the visit very pleasant.