Only dealt directly with Travon and he was excellent! I would highly recommend going to him for anyone looking for a car. Did not meet with or speak directly to the finance person but found it very curious that he (the finance person) didn’t know about or initially offer 5.99% financing Toyota was offering. Fortunately, I was aware of it and had Travon talk to the finance person about it so I was able to secure that rate.

I found a car through Cars.com and they made the deal work. We had great communication and they were awesome. Dan the sales manager made it happen and we drove 4 hours each way to get our Highlander.

I brought it in for an oil change and they fixed my fog light for me. I appreciate the care given to my vehicle and my safety by them!

Waited 2 hours for a check engine light. Finally went to the lot and saw my car sitting there so asked if my car was ready. Told the technician was just finishing his paperwork. Finally got my car after about 10 more minutes. No one talked to me about what the issue was or options as far as fixing it or leaving it. Very disappointed in the service. It shouldn't take 2 hours to do a diagnostic check that Riley's can do in 5 minutes.

Every time I have visited this dealership, the technicians have been knowledgeable and friendly, and the service has been prompt and completed as requested.

Good people to work with it was a pleasant experience, metal was great to work with!

Great service center and the employees are very professional and helpful. Made the visit very pleasant.

My husband and I had an unfortunate situation with our vehicle and were stuck in a hard spot. The team at Toyota ensured we drove away with the vehicle we wanted but most importantly the best one for our family. They did a lot of pulling strings to make this happen for us. Thank you Toyota family!

I was happy with the service for our 2025 Rav4. Updates, along with the required service were completed quickly & efficiently.

I was my pleasure working with Meadow at Lake County Toyota. She was very professional and honest.

They dropped me off to do my shopping and picked me up an hour later and my car was finished

I scheduled an oil change for my 2020 sienna on Monday. It was completed in a short time which was great. On the sheet where they check off a number of things that were checked everything was checked off as in good condition. My fog lights do not work so I know they did not check the lights that were checked off as good. So I wonder how many other things that they say they check are really checked.

Recall on my RAV4 Prime. Had come in before and part was not available. I returned was told it would take about 4 hours; and no they do not have a car for me to use. After 4+ hours I checked and they said another four hours. I requested a car and I drove it home, having to drive back the 60 miles the following day to return the car and pick up the RAV.

Thank you for the excellent service as always!!!! Great to work with very responsive and professional.

Had a very good service experience at Lake Country Toyota. The service reps were helpful with questions about my Highlander and the oil change and tire rotation were done in an hour.