Customer Testimonials
Easy to work with they helped find the car we wanted.They went the extra mile to get the car.
I needed my tire fixed and Lake Country Toyota was able to get me in quickly the same day because I was going down to the cities. I was amazed that it took less than 30 minutes and I was on my way.
Excellent service and professionalism. The time it took to complete was reasonable. The personnel was friendly as usual
I am a very picky person. When I inspected the work that had been done, I was extremely pleased. Very good job to everyone who worked on my Sienna. Thank You.
Jordan was amazing. Easiest car buying experience yet. Great customer service and eager to please. A+ in my book.
My only complaint is I didn’t know my tabs would cost me $1,033.25. I was shocked to the bone. I bought a 2026 tundra platinum.
Always happy with the staff and service here, wouldn't want to go anywhere else for service. Jordaan is awesome, always cheery and welcoming!
Cory was so helpful and great communication! The buying process was smooth. Thanks for a great purchase!
Jordaan greeted us was very professional gave us estimate on wait time. After explained condition of brakes all was good
Took 2 weeks to get an appointment. Dropped off car at 7 am, was told they would call and let me know what the situation was asap. At 2:00 I got a text that my vehicle was ready to pick up. Looked at the description on the invoice and it said they couldn't fix it, to go to a body shop. And I owed them $100.
Work was done well but it took almost two hours to get an oil change and tire rotation. Seems a little excessive
Corey was great to work with. We tried every dealer in the state and they all said they could not get one for six months. Corey did the leg work and found us the model and package we were looking for. He EARNED our business. I am personally in sales. For all the others that said no and didn’t do the work. When ya snooze ya lose. Not every sale is easy. Appreciate you Corey.
Very pleased with the service, comfortable surroundings, easy appointment setup, and appointment. Service requested was completed quickly & correctly!
They worked with us. Price a little hi but that is Toyota. Nice rav4. Hopefully will drive it a long while. thank you Rande
My wife and I had a great experience purchasing a new Grand Highlander from Lake Country Toyota. Kole was great to work with and very helpful explaining all the new technology this vehicle has. I highly recommend checking them out.
They are very easy to work with. I have now bought two cars within the year from Cory Wellman and he has been amazing to work with, very courteous and efficient.
Cory the salesperson did a great job with communication and making things go very smoothly.
I am extremely happy with the purchase of my new RAV4! My sales person, Meadow was knowledgeable, professional, and friendly which helped this whole process run very smoothly. She did everything she could to ensure our complete satisfaction of our purchase and I am beyond satisfied. Thank you!
Mark worked with me trading in a fully modified handicapped Toyota sienna van for a Toyota RAV4, kept me updated on the status of my vehicle and Meadow did a great job explaining the changes of the vehicle.
They were quite busy when I arrived, so waited longer than usual for general maintenance on my Highlander. Also, even though my vehicle was less than a year old, I was charged for the oil change.. Hope that will be resolved.
We were under time crunch when we drove to Bemidji to make this purchase. The buying process went very smoothly. We have had much worse buying experiences at other dealerships.
Very easy to deal with, found a car for me quickly. Gave me a good trade n price.
Be ready for the COLD SHOULDER once you sit down to buy a 65000 vehicle and you say No (at least 5 times) to the additional warranty they are trying to sell you. From sales person all the way up to the manager. Very Reluctant help with anything after that!
We were told when we purchased our vehicle that we had a three month or 3000 mile warranty. We told our salesman Corey right away that the seat was making noise when we pushed it to go back. We made an appointment right away to have the service center fix it. They looked at it and then told us that it was not covered. We are very unhappy about this. The integrity and word of this car dealership is questionable then when you don’t keep your word.
Thankyou so much for helping me with the oil consumption problem on my 2009 camry. I know you went above and beyond for me. Then to Chad, Justin and Jordan! I I had a little hiccup when I picked up the car. I had a dead battery which caused me a little anxiety but I replaced it when I got home (Per Jordan's advice). love the car and I hope I can keep the newer engine running well! Thanks again! Guy Lee 218-269-9208
The service time was as exactly the time it was scheduled to take on the car. Thanks
Good job other than when calling and actually getting someone to pick up the phone in that area (service, parts, etc) hardly happened on 5+ attempts. Also, getting someone to call you back within a reasonable amount of time is also lacking. Several times I was transferred to main office (Bloomington, MN) which was no help. First time customer with Lake Country.
Very satisfied with my purchase of my used 2020 GMC. Travon was very friendly and easy to get along with. If he didn't know the answer to a question, he'd make the effort to find the answer. I had two items that i needed to be addressed and they took care of them properly. Everything went smoothly and have no complaints about the sale. Look forward to buying in the future.
Really appreciated Rande keeping me informed on the progress of my truck coming in. The process of paperwork and everything around it was nice and quick.
Great workers, always return when I need something done with car. Thank you you much
Staff was very helpful. I love that they offer either loaner vehicles or a shuttle rides while my vehicle is being serviced.
Thanks for your rapid service; will be back with my spouse's car next week!
My vehicle came back damaged but no one at the dealership took accountability. I won't be going back here and will be sharing my experience with others.
When I dropped my vehicle off on a Tuesday, I told them about 2 problems. I was told I was going to get a call the next day and tell me what was exactly wrong. I didn't hear from anyone for 3 days. I started to call the service department and left messages on a daily basis to please give me a call. I didn't receive a call until after a talked to a completely different department to try and get some sort of answers. Then I don't even know if the second concern was even looked at. There ... Read More DealerRater - Sep 28, 2026
Everyone was polite, helpful, and comidating with our needs. We really appreciate there business and Cory, also brought the car to our house in International Falls, MN.
Cory did a great job explaining things to me and the service is always great an a good waiting room
I am so impressed with the service department. New to the area and I will use this shop to service my Lexus RX359 2018. Will for sure be back
I took my Tundra in for 10K service and was having trouble with very loud brake squealing. All covered under my Toyota Care Agreement that I purchased with the vehicle. The service was completed and after being told they checked the brakes, that everything looked OK and that the noise is just something that comes with these "steel brakes". After doing just a little research on my own I found a Toyota Service Bulletin that specifically addresses this problem and how to fix it. (T-SB-0022-25, "Front Brake Squeal Noise". which gives Service Departments specific direction ... Read More DealerRater - Sep 16, 2026
Great experience from beginning to end. I will definitely come back here to purchase another vehicle. I would recommend these fine folks to anyone looking for a new or used Toyota.
Great experience Trayvon was wonderful to work with. I received the discounts and trade in value I expected.
This is my 2nd new. Vehicle purchase from this dealership and I have felt that I have always been treated great . I also trust their service and employees it has been 14 years.
Chad was incredibly responsive and made the entire process quick and easy. He worked with me every step of the way, communicated clearly, and handled everything with professionalism. I truly appreciated his excellent service and would highly recommend working with him!
Nope was very forthright with pricing and followed up throughout the process. Thanks so much Kole.
I have been happy with service I’ve received. They are friendly. Work is done in a timely fashion. Salesman was informative, friendly, knowledgeable. No complaints.
Quick to make a sale. Not much for a customer service connection. A quick call a week later to say “hi” are you happy with the 50,000$ purchase?
Great service; sales mgr helped with billing. Much appreciated. When finished I had to hunt for my vehicle in the parking lot. Would have been much better to have it waiting at the service entrance door since I was on site & waiting for it to be finished.
Personable and helpful staff inside and service. Explain and review car information and difference between years.
Everything went smoothly. We didn’t finance or have a trade in. Cory explained all the buttons and dials and set up my phone to the car. I can’t think of any complaints. He was courteous and informative.
They are great to work with! They go out of their way and help make car repairs stress free when my daughter is home from college. Thank you, The Masters Family.
The auto mechanic, Jordan Reynolds, did a great job! The customer service was awesome! Very pleasant experience!
Lack of communication regarding status of work to be done. I had to call twice to check status.
Excellent customer service, answered all my questions and provided great advice and information. It was a nice experience.
Everything was completed as scheduled except for one item. My coupon said I'd get a car wash with the oil change and that did not happen. Not a big deal, but I wanted to make you aware.
Everyone is always so friendly and accommodating to me and my dog Diego. They do a great job taking care of my 2026 Grand Highlander Hybrid Platinum.
It shouldn’t take 2 and 1/2 hours for an oil change and tire rotation. I had an appointment for 11:30 and had to wait until 2:00 for them to finish. An older gentleman with a Lexus was upset too.
Four reasons for this 2 star rating:
- It took an hour and 42 minutes for an oil change and tire rotation (with an appointment)
- It didn’t need a tire rotation, they were literally brand new, so they just added it without checking.
- After reading previous reviews, I’m not sure they even did the rotation since it didn’t need it (and I wouldn’t be able to tell if done). A previous review said their tire was marked and the rotation was not done.
- They didn’t ask me if I wanted a complimentary car wash ... Read More Google - Aug 21, 2026
Honest, straight forward and easy process to evaluate, without details and purchase. Highly recommend this dealership
Needed water pump and they got us in right away. Back on road and running well
Outstanding very informative. I have been driving my truck now for three days and everything is perfect. Thank you so much sorry it took so long thank you for pointing out. The first motor wasn’t installable really appreciate that I’m back loving my Toyota Tacoma. Thank you so much.
Nice dealership! Found me the truck I wanted, gave me a fair trade, super quick and easy transaction!! Definitely would buy from them again! Great communication too!
Lake Country Toyota in Baxter has been easy to work with and good at communication.
I was just charged $90/hr for a tire patch. Had a recall appointment scheduled today and unfortunately hit a nail last night. I put the donut on after the incident last night and assumed since my appointment was today that the mechanics can take 5mins and apply a patch and install the patched tire and remove the donut. -Discount tire does this for free- I was in service due to a recall, they knocked it out in 1 hour. Upon completion I was charged $37.00 for a tire patch. Absolutely criminal
Very good service. Pleasant place to wait for vehicle while being serviced that is all I have to say
Performed service correctly. Good estimate of time to completion. Not very good coffee in waiting area.
Cory was great to work with and was able to get us in and out the door with our new sienna within 45mins! Place is absolutely fantastic to work with, highly recommend for anyone!
Wish you had a car wash included on service calls. The seating area is very comfortable.
I stopped in at the service department because I had a rasping noise when driving my car. They checked it out and it was a clip that had come off around my rear wheel well which was easily replaced and I was on my way. Thank you so much for your great service!
the service department isn't like it was. It is not as friendly. And the person helping me said he rescheduled the recall appointment on my car for August 11th. When I called the call line to confirm the appointment because I did not receive an email notice or a text, I was told there was not appointment schedule. The person rescheduled me for the 25th. I did receive an email and text confirmation.
Cory is an excellent salesperson! Very responsive and knowledgeable and always takes great care of us. I have purchased multiple vehicles from him.
I have always been happy with the employees at this dealership. The service was completed in a fair amount of time.
I worked with Travon when purchasing a truck. Great guy. Was quick to follow up with me during the shopping process. I would work with Travon and Lake Country in the future!
Good service and a friendly atmosphere. Sometimes service can take a while but genuine and communicative workers! Would rather stay here than a local body shop - I know what to consistently expect.
We had a very good experience with Lake Country Toyota. Beginning with meeting Cory Wellman on the sales staff. Cory, let us test drive a 2026 grand highlander max, after the test drive, we were sold on the grand highlander max. After a short waiting period of six weeks our new grand highlander max arrived at Lake Country Toyota. That is when we met the financing staff which got us a great finance rate. The entire new auto purchase process was definitely a five-star experience.
2 visits in July, 2 weeks apart and 5 hours of my life and more importantly over $1000 in parts/labor. Car still shakes and no car wash either time when I very politely asked for one on each visit. We bought new from you in 2023. How does a service dealership not address a request by a customer on 2 separate occasions while looking me straight in the eye and saying yes. How does a dealership not take the car for a basic test drive to assess the shaking but rotates the tires only to make it shake worse. Needless to
Say we took to ... Read More DealerRater - Aug 1, 2026
Seemed to have enough staff. Meadow was eager to learn. I know she is new but did ok. Asked for help when she needed it.
Cally Kempenich is outstanding. She listened, found what I wanted and took time to explain everything about the process and my new 4 Runner. As usual, the enter team was also Great.
Only dealt directly with Travon and he was excellent! I would highly recommend going to him for anyone looking for a car. Did not meet with or speak directly to the finance person but found it very curious that he (the finance person) didn’t know about or initially offer 5.99% financing Toyota was offering. Fortunately, I was aware of it and had Travon talk to the finance person about it so I was able to secure that rate.
I found a car through Cars.com and they made the deal work. We had great communication and they were awesome. Dan the sales manager made it happen and we drove 4 hours each way to get our Highlander.
I brought it in for an oil change and they fixed my fog light for me. I appreciate the care given to my vehicle and my safety by them!
Waited 2 hours for a check engine light. Finally went to the lot and saw my car sitting there so asked if my car was ready. Told the technician was just finishing his paperwork. Finally got my car after about 10 more minutes. No one talked to me about what the issue was or options as far as fixing it or leaving it. Very disappointed in the service. It shouldn't take 2 hours to do a diagnostic check that Riley's can do in 5 minutes.
Every time I have visited this dealership, the technicians have been knowledgeable and friendly, and the service has been prompt and completed as requested.
I just purchased a new 2026 RAV4 with the help of Travon Pederson, who was outstanding to work with. With his help I was able to get exactly what I wanted and he kept me well informed throughout the process. He was professional yet friendly, efficient yet flexible, knowledgeable and honest. He clearly introduced me to everything I needed to know about the car before I left. I couldn’t be happier with the car and the entire experience!
Good people to work with it was a pleasant experience, metal was great to work with!
Great service center and the employees are very professional and helpful. Made the visit very pleasant.
My husband and I had an unfortunate situation with our vehicle and were stuck in a hard spot. The team at Toyota ensured we drove away with the vehicle we wanted but most importantly the best one for our family. They did a lot of pulling strings to make this happen for us. Thank you Toyota family!
My experience at Lake Country Toyota was one of the smoothest transactions I have had at dealership. Travon helped get me one of my dream vehicles, he explained the entire process and answered all the questions I had. He was very polite and understanding, 10/10 highly recommend!!
Meadow was really helpful, she made the whole purchase process easy and stress-free! Happy with my new truck. Definitely recommend.
I was happy with the service for our 2025 Rav4. Updates, along with the required service were completed quickly & efficiently.
I was my pleasure working with Meadow at Lake County Toyota. She was very professional and honest.
They dropped me off to do my shopping and picked me up an hour later and my car was finished
I scheduled an oil change for my 2020 sienna on Monday. It was completed in a short time which was great. On the sheet where they check off a number of things that were checked everything was checked off as in good condition. My fog lights do not work so I know they did not check the lights that were checked off as good. So I wonder how many other things that they say they check are really checked.
Recall on my RAV4 Prime. Had come in before and part was not available. I returned was told it would take about 4 hours; and no they do not have a car for me to use. After 4+ hours I checked and they said another four hours. I requested a car and I drove it home, having to drive back the 60 miles the following day to return the car and pick up the RAV.
Thank you for the excellent service as always!!!! Great to work with very responsive and professional.
Had a very good service experience at Lake Country Toyota. The service reps were helpful with questions about my Highlander and the oil change and tire rotation were done in an hour.
We love our new Rav 4! Thank you for helping us find the car we wanted!
They keep my 2009 Rav4 in tip-top condition. it's easy to schedule an appointment, Service Department staff is friendly and knowledgeable. Service is always completed within the time estimated.
Great to work with very responsive and professional . I would highly recommend using this dealership.
I pulled up to the closed door and it opened automatically. There were a few cars being taken care of, but that cleared quickly then an attendant came very promptly and addressed my problem. He was dressed appropriately and very courteous.
Very helpful and no pressure when inquiring about a vehicle. Gave us a lot of options. Very professional and easy to work with.