Mission-Values

LCT Mission

Customer Satisfaction is our #1 Priority!

Lake Country Toyota’s Mission and Values:

  • Our Goal is to provide Top level Service in every aspect of our Dealership and at every touch point, from Sales to Service to Parts.
  • We focus on ongoing improvement as we feel it is the best way to ensure that we stay on the forefront of being a Leader in the Automotive Industry
  • We firmly believe that Employee Satisfaction leads to Customer Satisfaction and that our Employees are our greatest asset.
  • We’re passionate about the product we sell and feel that Toyota is the Market Leader due to their Commitment to quality, reliability, safety and to their Customers.
  • We are committed to giving back to our Community and making it a better place for our Customers and Employees to live in.
  • Our goal is to make sure that our transactions are fair, transparent and straight forward.
  • Our Pricing structure is based on real time market conditions and our goal is to be ultra-competitive with pricing to ensure no one feels they have to leave the area to get a good deal on a vehicle.
  • We aim to under promise and over deliver whenever we can.